We're Upgrading our Patient Management System
At Tui Medical, we're always looking for ways to improve your care, and that means we're moving from Medtech to a new system, Indici.
Our clinics will be closed from 8pm Friday 25 September until 7am Monday 28 September 2026 while we make this change.
Your Manage My Health patient portal will also be switched off from 21st September. This means you won't be able to book appointments, order repeat prescriptions, or view test results online during this time. Instead, please call us on 0800 175 175 to book an appointment, request a prescription, or ask about your results, and our team will help you directly.
Because our phone lines will be busier than usual during this period, if you think you'll need an appointment or a prescription in the next few weeks, we'd really encourage you to get in touch now rather than wait.
From 5th October, the patient portal will be changing from Manage My Health to myIndici. We will provide information to patients on how to activate this closer to the time.
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We're always looking for ways to improve your experience with us, and our new system, Indici, will help us do just that.
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All Tui Medical clinics, including Rototuna and Te Rapa Urgent Care, will be closed from 8pm Friday 25 September until 7am Monday 28 September 2026.
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Not at all, your information will carry across safely and be ready for you in the new system.
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Our Manage My Health patient portal will be switched off from 21 September until 5 October while we move everything across, so online bookings, repeat prescriptions, and test results won't be accessible during this window. Please call us on 0800 175 175 instead to book an appointment, request a prescription, or check on your results.
Need care while we're closed over that weekend (25 to 28 September)?
For an emergency, please go to Waikato Hospital ED
For non-emergency urgent care, please go to Anglesea Accident & Emergency or Victoria Urgent Care
Please don't worry, your health records are completely safe and will carry across to the new system automatically. We'll be in touch again soon with more on how to access your care online going forward.
Thank you for bearing with us. We appreciate your patience while we make this change for you.
Questions or queries? Contact our friendly team at 0800 175 175 for more information.
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Yes, please! Our phones will be busier than usual with the portal unavailable, so if you think you'll need an appointment or a prescription soon, we'd encourage you to call 0800 175 175 and get it sorted in advance.
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For an emergency, please go to Waikato Hospital ED. For non-emergency urgent care, Anglesea Accident & Emergency or Victoria Urgent Care are open.
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Nothing right now, just book ahead if you're able to. We'll let you know as soon as our new app is ready for you to use, and we'll walk you through it.
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MyIndici will give you the same information and online booking abilities as Manage My Health, it is just a different portal that integrates into Indici, and will look a little different.
About Tui Medical
Tui Medical is proud to have a diverse team of professionals dedicated to your health and well-being. From experienced general practitioners to our warm and welcoming receptionists, every member of our team plays a vital role in providing quality care.
As a locally owned and operated group, we offer convenient access to healthcare with two urgent care clinics and seven general practices across the Waikato region: Rototuna (General & Urgent Care), Te Rapa (General & Urgent Care), Central, Borman, Parkwood, Davies Corner, and Huntly.
Behind the scenes, our Tui Hub team provides exceptional administrative and clinical support to ensure everything runs smoothly. We also partner with Spectrum Consulting Services to streamline our processes, enabling us to focus on what truly matters—delivering excellent care to you and your whānau.
Your health is our priority, and we are committed to continually improving the quality of the services we provide.
Our Medical Team
Tui Medical Rototuna
Our Medical Team
Tui Medical Te Rapa
Our Medical Team
Tui Medical Parkwood
Our Medical Team
Tui Medical Huntly
Our Medical Team
Tui Medical Davies Corner
Our Medical Team
Tui Medical Central
Our Medical Team
Tui Medical Borman
Spectrum Consulting
Our Partners in India
We are proud to partner with Spectrum Consulting Services in India, who we outsource our data processing and accounts activities out to, which allows us to provide more efficient and effective care.